Terms & Conditions

By downloading, accessing, or using PasPas, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old to use PasPas. By using the Service, you represent and warrant that you are 18+ and capable of entering into a binding contract.

PasPas is a platform that helps connect people who want to send packages (“Senders”) with people who are traveling and may carry packages (“Travelers”).

We are not a courier, carrier, transporter, freight forwarder, or logistics provider. We do not take possession of packages and we do not guarantee delivery outcomes.

Any arrangement is between Sender and Traveler, and you are responsible for your decisions and agreements.

You may need to create an account using email/password and verification (e.g., OTP).

You are responsible for maintaining the confidentiality of your account and for all activities under your account.

Notify us immediately if you suspect unauthorized use.

You agree to:

• Provide accurate information (profile, package details, and any verification details).
• Communicate clearly and honestly with other users.
• Follow all applicable laws and regulations.
• Use the Service safely and respectfully.

Prohibited items / illegal use

You must not use PasPas to send, carry, or facilitate:

• Illegal goods, stolen items, weapons, explosives, drugs, hazardous materials, or anything prohibited by law.
• Items requiring special licenses/permits unless you have them and the transaction is legal.

You are solely responsible for ensuring a package is lawful to transport and properly packaged.

• Inspection & refusal: Travelers may refuse a package they believe is unsafe, illegal, or misrepresented.
• Packaging: Senders are responsible for safe, secure packaging and accurate descriptions.
• Handoffs: Users must agree on pickup/drop-off location, identity checks, timing, and proof of handover.
• No insurance: We do not provide insurance for packages, deliveries, loss, theft, delays, or damage. If you want insurance, you must arrange it yourself.
• Risk: You understand there are inherent risks in meeting others and transporting items. Use caution and meet in safe public locations.

To reduce fraud and improve trust, PasPas may offer identity verification (KYC) such as Aadhaar verification.

• Manual verification: Aadhaar submissions are reviewed manually by Noob Stack Developers.
• No third-party verification providers: We do not use third-party verification providers to verify Aadhaar images.
• Deletion after verification: Aadhaar images (front/back) are deleted from our backend after successful verification (see Privacy Policy for details).

We may reject verification at our discretion to protect the Service.

PasPas may allow users to discuss and agree on compensation for carrying/delivering packages.

• User-to-user agreement: Any compensation, payment method, timing, and conditions are agreed directly between Sender and Traveler.
• No refunds by us: Refunds, reversals, chargebacks, and reimbursement (if any) are the responsibility of the users based on their agreement. The Company does not issue refunds unless explicitly stated in-app in the future.
• We are not a party: Unless explicitly stated in-app, the Company is not a party to any agreement between Sender and Traveler.
• No guarantee: We do not guarantee payment, delivery, performance, or outcomes.

“User Content” includes any text, images, listings/publications, messages, and other content you submit.

• You retain ownership of your User Content.
• You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute your User Content only as needed to operate and improve the Service.
• You represent that you have the rights to upload your content and that it does not violate laws or third-party rights.

You must not:

• Harass, threaten, defame, or discriminate against others.
• Spam, scam, or solicit money off-platform in a deceptive way.
• Share illegal content or instructions.
• Attempt to bypass safety systems or manipulate listings.

We may remove content or restrict accounts to keep the platform safe.

The app may use third-party services for features such as places/maps (e.g., Google Places/Maps). Your use of those features may be subject to third-party terms and policies.

We are not responsible for any failure, delay, outage, or unavailability caused by events beyond our reasonable control, including but not limited to natural disasters, floods, earthquakes, pandemics, fire, war, terrorism, civil unrest, government actions, strikes/labor disputes, internet/telecom failures, power outages, hosting or cloud provider outages, third-party service interruptions, or app store/platform issues.

We may suspend or terminate your access if we believe you:

• violated these Terms,
• created risk for other users or the platform,
• used the Service unlawfully, or
• engaged in fraud, abuse, or harmful conduct.

You may stop using the Service at any time.

The Service is provided on an “as is” and “as available” basis.

• We do not guarantee that a package will be delivered, that users will complete a transaction, or that information provided by users is accurate.
• We do not warrant uninterrupted, timely, secure, or error-free operation.
• No insurance: We do not provide insurance for packages or deliveries.

To the maximum extent permitted by law:

• We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, goodwill, business interruption, personal injury, property damage, package loss/theft, delay, missed delivery, or disputes between users.
• Disputes and damages are between users: You acknowledge that any dispute, claim, loss, or damage arising from a Sender–Traveler arrangement is solely between the users, and the Company is not responsible for investigating, mediating, or resolving it.
• Our total liability for any claim relating to the Service will be limited to the amount you paid to us in the last 3 months, or ₹1,000, whichever is greater (unless law requires otherwise).

You agree to indemnify and hold harmless Noob Stack Developers from claims, damages, liabilities, and expenses arising from:

• your use of the Service,
• your User Content,
• your interactions/transactions with other users,
• any package you send/carry, or
• your violation of law or these Terms.

These Terms are governed by the laws of India.

Courts located in Chandigarh will have jurisdiction, unless applicable law requires otherwise.

We may update these Terms. We will update the effective date and may provide notice in the app where required. Continued use after changes means you accept the updated Terms.

Noob Stack Developers

Email: support@paspaspackage.com